Personal data protection

In this agreement we explain what personal data we collect, why we collect it and what we do with it. We also explain what rights you have regarding your personal data and how you can exercise them.

Who is responsible for processing your personal data?

The party responsible for processing your personal data on the www.alia-living.fr website is Cabinet Jean-Michel Lefeuvre, a simplified joint-stock company registered with the Nantes Trade and Companies Register under number 326 650 165, with registered offices at 2, rue de Rieux, Nantes (44 000).

It is identified in this document as "we".

What personal data do we collect ?

When you contact us via one of the contact forms on our site, by e-mail or by telephone, we collect personal data relating to your identification and your search (surname, first name, telephone number, e-mail address, type of property sought and desired move-in date).

If you are applying to rent a property offered on our site, we process the personal data requested in your application, in particular data relating to your identification (surname, first name, postal address, e-mail address, telephone number, etc.), your person (gender, date and place of birth, nationality), your family situation (marital status), your professional situation (professional status, profession, type of contract, etc.), your financial situation (income) and personal data relating to your guarantors.

We need all this personal information. Otherwise, we may not be able to support you or respond to your request.

Why do we collect your personal data (purpose of processing)?

If you contact us via one of our online contact forms, by e-mail or by telephone, we will ask for your personal data in order to respond to your request.

If you are a prospective tenant, we collect your personal data to carry out a preliminary examination of your rental application, to show you the property you are interested in, and to comply with our legal obligations under Articles L. 561-1 et seq. of the French Monetary and Financial Code relating to the fight against money laundering and terrorist financing.

What authorizes us to process your personal data (legal basis for processing) ?

When you contact us by one of the above means or are a prospective tenant, the processing of your personal data is based on the fact that it is necessary for the performance of the pre-contractual measure you request from us or for our legitimate interest in responding to your request if it is not a pre-contractual measure, as well as for compliance with our legal obligations above.

Who do we use your personal data for ?

Internally, your personal data is intended for our employees who are in charge of responding to your request or processing your rental application.

If you are a prospective tenant, your personal data will be communicated to the owner of the property you are interested in and to the owner's representative in charge of examining applicants' files. It may also be communicated to Tracfin in accordance with our legal obligations.

In addition, your personal data is technically communicated to some of our IT suppliers whose solutions are outsourced, in particular the suppliers of our business software.

How long do we keep your personal data ?

We keep your data for the time necessary to respond to your request or to examine your application. Beyond that, we keep in an intermediate archive any personal data that is required to comply with our legal obligations, for the period prescribed by them, or to exercise and prove our rights, for the duration of the applicable statute of limitations.

Where is your personal data located and how is it protected ?

Your personal data is stored on our internal servers and on those of some of our IT suppliers, all of which are located within the European Union.

We use and have chosen IT suppliers who implement security measures designed to avoid risks to the availability, confidentiality and integrity of the data we process, notably through data backup policies, authorizations and access controls.

What are your rights concerning your personal data ?

In accordance with the legislation applicable in France to the protection of personal data, namely the Act of January 6, 1978 on Data Processing, Data Files and Individual Liberties as amended by subsequent laws and the Regulation of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, you may:

  • request the disclosure and, where appropriate, the rectification or deletion of your personal data, except where their processing is based on a legal obligation;
  • request the restriction of the processing of your personal data;
  • object to the processing of your personal data, where this is based on the legitimate interests of the data controller or is carried out for prospecting purposes;
  • withdraw your consent to the processing of your personal data, where this is based on your consent;
  • request a copy of your personal data in a structured and common format for transmission to another controller, where processing is based on your consent or the performance of a contract and is carried out using automated processes;
  • inform us of your specific instructions concerning the fate of your personal data in the event of your death; failing this, your heirs will be able to exercise their rights under the applicable legislation.

You may exercise any of these rights by contacting our Data Protection Officer at the address below.

You also have the right to lodge a complaint with the CNIL or any other competent supervisory authority in the event of a dispute concerning the above processing of your personal data.

How do I contact our data protection officer ?

You can contact our Data Protection Officer to ask any questions you may have about your personal data or to exercise your rights above at: contact@alia-living.fr